Effective Date: June 1, 2026

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Thank you for using our website and services. This Return and Refund Policy outlines the conditions under which refunds, cancellations, and subscription terminations are handled.

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1. General Policy

By purchasing any service, subscription, or transaction through our website, you agree to the terms outlined in this Return and Refund Policy. Refund requests are reviewed in accordance with the conditions stated below.

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2. Subscription Cancellations

Monthly Subscriptions:

• Users may cancel their monthly subscription at any time through their account settings or by contacting customer support.

• Subscription cancellations will take effect at the end of the current billing cycle (the next renewal date).

• The subscription will remain active and accessible until the end of the paid billing period.

• No refunds, whether partial or full, will be issued for any unused portion of the subscription period.

• Once canceled, the subscription will not automatically renew for the next billing cycle.

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3. Transaction Cancellations

For one-time transactions or service bookings:

• Users may request cancellation of a confirmed transaction, subject to review and approval.

• Approved cancellations are eligible for a partial refund only.

• A cancellation fee or percentage deduction will be applied to the original transaction amount before the refund is processed.

• The remaining balance, after deducting the applicable cancellation fee, will be refunded to the original payment method.

• The cancellation fee percentage may vary depending on the type of service or transaction.

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4. Non-Refundable Services

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The following are generally non-refundable unless otherwise required by applicable law:

• Completed services

• Services already delivered or fulfilled

• Subscription fees for the current billing period

• Administrative, processing, or government-related fees paid on behalf of the customer

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5. Refund Processing

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• Approved refunds will be processed using the original payment method whenever possible.

• Refund processing times may vary depending on the payment provider, bank, or financial institution.

• We are not responsible for delays caused by third-party payment processors or banks.

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6. Exceptions

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We reserve the right to refuse refund requests that:

• Violate our Terms and Conditions;

• Involve fraudulent activity or misuse of our services;

• Fall outside the scope of this Return and Refund Policy.

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7. Changes to This Policy

We may update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

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8. Contact Us

If you have any questions regarding cancellations, returns, or refunds, please contact us:

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Email: admin@eliteprojectsqatar.com
Phone: +974 7022 0052
Address: 2nd Floor, Office 21, Al Yamama Building, Street 340 Near Family Food Land, Salwa Rd, Doha, Qatar